Local Service with National Reach!

From our bases in Nairn (near Inverness) and Glasgow, our EPOS Solutions Support team deliver industry leading response times to our client sites. 

We offer an unparalleled standard of EPOS support with remote support technicians available daily Monday-Friday as well as out-of hours for urgent issues during the evening or weekend.

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Our Service Levels

Each year we invest in our EPOS Solutions Support department to improve the service to clients. Areas we continually enhance include: technical training for our staff, support ticketing systems, specialist tools and equipment and internal IT infrastructure. 

>2000

Over 2000 Support
Cases Resolved Yearly

100%

Mainland Coverage

87%

Same or Next Day
Response

96%

Fully Resolved
within 3 Days

 What our clients say about us…

Easy to use Systems

We cater for a diverse range of business types and take care of everything from pre-installation planning to in-person staff training, as required. We recommend getting in touch for a free no-obligation needs assessment. From there we can help you choose the EPOS solution that is right for you.

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For enquiries contact:

Retail Solutions Scotland Ltd

Units 16 C & D, Balmakeith Industrial Estate, Nairn, IV12 5QW

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