EPOS for Hotels: Hotel reception with female staff worker and female guest checking in.

Service You can Trust

Retail Solutions Scotland has decades of experience in the hotel sector.

EPOS for Hotels

Unrivalled experience supplying and serving the hotel sector with high quality EPOS hardware and peripherals. Robust touchscreen and printing solutions coupled with industry-leading support.

  • Partners in Hospitality

    Hundreds of hospitality businesses choose RSS to install and support their hospitality EPOS system. With an established hardware eco system encompassing order/receipt printers, kitchen screens, handhelds and point of sale terminals, RSS can provide you with the clout you need to power growth and profitability.

  • Total Support

    We realise that running a hotel is not a part time job. Therefore we offer a complete package from initial system training to ongoing remote helpdesk support. In addition to this we provide optional hardware support, making engineer visits, loan equipment and repairs available to business owners who need it.

  • Focused on You

    Our solutions are modular, meaning we tailor a solution that’s right for you. So whether you are a small store or a large franchise, we have you covered. What’s more the system will grow with you.

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Features & benefits

PMS Integration

Consolidate your billing and reporting with room charges from the tills direct to the guest’s account.

Revenue Centres

Separate reporting on different hotel spaces. For example, restaurant, bar or function suites.

Price Levels

Alter product pricing depending on till, event space and/or time of day using variable price levels.

Table Tracking

Table plans on the till allow all items to be accounted for. Orders print out with the table number.

Order Tracking

For takeaway orders an auto-incrementing order number can print for easy identification and assignment.

Order Label

Tables or takeaway orders can be labelled with customer name or other details.

Custom Message

Add specific cooking or preparation instructions on the fly for specific customer requests.

Allergies

Pre-populated allergies can automatically print on the receipt specifically for the items ordered.

Pay at Table

Optional pay at table integration allows table totals to be recalled on the card terminal.

Integrated Payments

For counter service, the total due can be sent to an integrated card/contactless reader.

Waiter/ess Handhelds

Handheld tablets for speed of service, increased efficiency and reduction of missing checks.

Online Ordering

Web apps and native mobile apps available with marketing to promote online collections and/or deliveries.

Bookings Integration

Option to integrate to 3rd-party booking app, to allow customers to book a table online.

Reporting

Complement the POS reports with store back office or cloud dashboard for enhanced reporting.

Stock control

Optionally utilise stock control features to assess margin, pinpoint variances and take corrective action.

Time and Attendance

Schedule staff hours for printing. Allow staff to clock in/out. Obtain staff hours/wages report.

Loyalty & Reward

Encourage repeat custom through incentives and rewards with optional loyalty cards.

Promotions

Automatic or manually-applied meal deals and promotions can be used to encourage increased spend.

trusted by hotels

client spotlight

This highly regarded hotel located in the East Renfrewshire town of Newton Mearns has been using our PixelPoint Pos solution for many years. During this time the system has been updated and refreshed periodically according the needs of the establishment. They have been running with the HOP Software integration which links their front desk, PixelPoint Pos and back of house operations for an overall improved reporting experience. PixelPoint Pos interfaces to a number of 3rd party Hotel PMS (Property Management System) providers, allowing you to choose one that suits your needs whilst harnessing the power and ease of use provided by PixelPoint Pos.
PARKLANDS HOTEL
NEAR GLASGOW

 What our clients say about us…

Steve Anderson
Steve Anderson
5 out of 5 stars
in the last week
Fantastic Service. Professional, quick and affordable.
Mary
Mary
5 out of 5 stars
3 weeks ago
The help desk at Retail Solutions are always very friendly and quick to help. They contacted me back over several...
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Aalish Quilliam
Aalish Quilliam
5 out of 5 stars
4 months ago
Always super helpful, friendly and an extremely quick response to any issues. Knowledgable team and would definitely recommend them to...
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Lyall Harray
Lyall Harray
5 out of 5 stars
a year ago
Excellent service when we had a recent breakdown,would certainly recommend this company,from initial call to product setup.staff were so helpful!
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Matti
Matti
5 out of 5 stars
a year ago
We have been working with Retail Solutions Ltd for quite a while now and are very pleased with their service....
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Read All 15 Reviews

For enquiries contact:

Retail Solutions Scotland Ltd

Units 16 C & D, Balmakeith Industrial Estate, Nairn, IV12 5QW

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